Incident Acknowledge Flow

Checkout API

DownInvestigatingResolved
  • Failing from 4 of 12 regions9:41 AM
  • Acknowledged by Carole9:42 AM
  • Recovered everywhere9:45 AM
Woman with short hair under a blue sky

Carole King

On call

AcknowledgeAcknowledged
About this piece

Incident Acknowledge Flow

A service goes down, the on-call engineer presses Acknowledge with a labeled cursor, and the timeline fills in until it is resolved.

Usage

The import and the props worth knowing about, in one place.

import { Monitoring27 } from "@/components/beste/piece/monitoring27";

<Monitoring27
  service="Checkout API"
  downLabel="Down"
  investigatingLabel="Investigating"
  resolvedLabel="Resolved"
  events={[
    {
      "label": "Failing from 4 of 12 regions",
      "time": "9:41 AM",
      "tone": "down"
    },
    {
      "label": "Acknowledged by Carole",
      "time": "9:42 AM",
      "tone": "investigating"
    },
    {
      "label": "Recovered everywhere",
      "time": "9:45 AM",
      "tone": "resolved"
    }
  ]}
  onCall={{
    "name": "Carole King",
    "avatar": {
      "src": "https://images.unsplash.com/photo-1621983266286-09645be8fd01?q=80&w=200&h=200&auto=format&fit=crop",
      "alt": "Woman with short hair under a blue sky"
    }
  }}
  onCallLabel="On call"
  acknowledgeLabel="Acknowledge"
  acknowledgedLabel="Acknowledged"
  cursorLabel="Carole"
  framed={true}
  stepMs={800}
/>

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Response time, last hour

182ms

Healthy
Alert at 400 ms
60 min agoNow
Critical

5xx error rate above 2%

checkout-api

Waiting for a first reply

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