If a dispute arises, we encourage resolution through the following process before pursuing legal action.
Contact our support team to attempt to resolve the issue informally within 30 days.
If unresolved, both parties agree to participate in non-binding mediation with a neutral mediator.
Disputes not resolved through mediation will be settled by binding arbitration under ICC rules.
Nothing in this clause prevents either party from seeking injunctive relief in a court of competent jurisdiction.
Outlines the dispute resolution process with numbered steps from informal negotiation to binding arbitration. Includes governing law and jurisdiction details.