Inverted Out Of Hours Panel

Chat27: Inverted Out Of Hours Panel

A support section built as one dark panel, with a light heading, three hairline promises about who answers, two actions and a bordered column floating a live on-call conversation.

Installation

Swap YOUR_EMAIL and YOUR_KEY for the email and license key on your account. Find your license key on your account page.

Radix flavor

npx shadcn add "https://ui.beste.co/r/chat27?email=YOUR_EMAIL&license_key=YOUR_KEY"

Base UI flavor

npx shadcn add "https://ui.beste.co/r-base/chat27?email=YOUR_EMAIL&license_key=YOUR_KEY"

This installs the block to components/beste/block/chat27.tsx, the chat33 thread piece it floats in the right column (installed to components/beste/piece/chat33.tsx), and the badge23 and button21 components it uses for the eyebrow and the actions.

Quick start

The installed file exports chat27Demo alongside the block: the exact props behind the preview above. Spread it to get a working panel in one line.

import { Chat27, chat27Demo } from "@/components/beste/block/chat27";

export default function SupportPage() {
  return <Chat27 {...chat27Demo} />;
}

Then replace the demo with your own props. Written out, a trimmed setup looks like this:

import { Chat27 } from "@/components/beste/block/chat27";
import { Chat33 } from "@/components/beste/piece/chat33";

export default function SupportPage() {
  return (
    <Chat27
      badge={{ label: "Out of hours" }}
      heading="Somebody reads it, even at ten past seven on a Monday"
      description="The on-call rota starts before clinics do and the person who answers can also fix it."
      promises={[
        {
          title: "Engineers on the rota",
          description: "Support shifts are taken by the people who wrote the code.",
        },
        {
          title: "Before the doors open",
          description: "Cover starts at 07:00 UK, half an hour before the earliest clinic.",
        },
      ]}
      buttons={[
        { label: "See the status page", href: "/status" },
        { label: "Read an incident write-up", href: "/incidents" },
      ]}
      media={
        <Chat33
          name="On call"
          status="Replying"
          items={[
            { from: "them", text: "Booking page is slow at Kingsway this morning." },
            { from: "me", text: "Seeing it. Rolling back the 06:40 deploy now." },
          ]}
        />
      }
    />
  );
}

Props

type ActionLink = {
  label: string;
  href: string;
};

type PromiseItem = {
  title: string;
  description: string;
};

Behavior notes

• The panel is bg-foreground inside the normal page container, so it reads as an inverted card rather than a full-bleed band. Every text token inside is a fixed background value, since the surface is fixed.
• Badge23 is retoned inline with border-background/30 text-background/70, since the component's own tones assume a light surface.
• Hairlines use border-background/20 rather than border-border. On an inverted surface the standard border token is close to invisible.
• Button tones are positional and not overridable: the first is primary, later ones are outline plus an added border-background/30 so they read against the dark panel.
• The panel is a lg:grid-cols-5 split, three columns of copy against two of media. Below lg it stacks and the divider flips from lg:border-l to border-t, so the seam always runs across the join.
• The media column has no tile and no backdrop: the piece sits directly on the dark panel, which is why it keeps its own card surface.
• PromiseItem is named rather than being called Promise, since that would shadow the global Promise type inside the installed file.